Top News

bank bonus for opening account winthrop federal credit union winthrop maine 1 year cd rates 2016 mid south community federal credit union list of banks in houston texas teachers federal credit union cd rates adirondack bank lake placid ny rockland trust abington branch hours united federal credit union headquarters bank of the west offers luther burbank savings cd rates ulster savings bank kingston new york ibm southeast employees federal credit union numerica credit union airway heights sooper credit union online banking view point bank plano texas bank of america money market accounts best online bank cd rates 10 year certificate of deposit first northern credit union rockford il order free checks navy federal suntrust bank cd interest rates american south west credit union popular community bank cd rates bank of the sierra porterville ca appletree credit union west allis palmetto bank locations in sc bb&t bank in salisbury nc what is the interest rate for wells fargo savings account golden 1 credit union home pnc bank cd interest rates
Featured Savings Rates
Featured Accounts

Capitalone360 Savings/Moneymarket Check Deposit Issues

ADS1
Sevenpercent
Sevenpercent | | 17 posts since 2015

Does anyone here ever deposit checks online into a CapitalOne360 savings or money market account? I occasionally do and for almost a month straight their system hasn't been working. They said to either mail it or use their mobile app, but I specifically want to use the online deposit function.

This has happened in the past a few other times, but it's usually fixed much sooner. Anyone else have issues with their online check deposit system? It seems like this happens way too often for a relatively large bank...



Answers
JazzManAtHeart
JazzManAtHeart | | 4 posts since 2012
I have had a issue trying to deposit my personal check with CapitalOne360. It would try to upload the image of the check then they would give me the message "please try again later". I have used this service in the past with no problems. Tried it again the next day, and the same results occurred. Finally I deposited through another online bank. I too find this very annoying from such a prestigious bank as CapitalOne360. I hope they get their act together fast, or I may just get use to putting my monies in the other bank.
Sevenpercent
Sevenpercent | | 17 posts since 2015
Thanks for letting me know I'm not the only one affected by it. It's funny that it seems like a hassle to use the drive through of a brick and mortar bank with the ability to do so much online now... If things are working correctly at least.

Each time this has happened I make sure to call them so they know there's a customer unable to use their system as it's designed to be used.
Sevenpercent
Sevenpercent | | 17 posts since 2015
I'm guessing most here use other means for deposits (ACH transfers, mobile app) since there have been no replies. Maybe that's why they are taking their time to fix the problem.

Switching to another slightly better interest rate savings account is a strong consideration for me due to this.
Saver5
Saver5 | | 12 posts since 2015
Try Alliant Credit Union. I use their online scanning of checks infrequently; it is reliable. There is a $50,000 limit on checks that can be scanned. Their savings and checking rates are competitive (1.0% and 0.65% respectively.)
Sevenpercent
Sevenpercent | | 17 posts since 2015
Thanks for the recommendation. Not the first time I've seen good things said about Alliant Credit Union. I'll certainly keep them in mind if CapitalOne360 keeps disappointing.
gbtexas
gbtexas | | 55 posts since 2013
Also, strictly for on line banks only, Ally has proved reliable for me. Also, they allow relatively large mobile deposits. For brick and mortar banks, Capital One (not 360) and Chase Bank are very reliable. The only problem with Chase is that they have a 5,000 restriction.
Sevenpercent
Sevenpercent | | 17 posts since 2015
Having a similar issue again. It's leaving me stuck on "verify image upload" both last week and this week.

Anyone else unable to make an online deposit currently?