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Interra Credit Union

Popular Accounts at this Credit Union

2.00%Reward CheckingMy Rewards Checking
1.74%5-year CD60 Month HSA
0.25%1-year CD12 Month Smart Saver

Overview / Commentary
300 W Lincoln Ave
Goshen, IN 46526

Interra Credit Union is headquartered in Goshen and is the 9th largest credit union in the state of Indiana. It is also the 292nd largest credit union in the nation. It was established in 1932 and as of June of 2017, it had grown to 229 employees and 73,709 members at 16 locations. Interra Credit Union has an A health rating.

Field of Membership Restrictions

Membership is open to those who live or work in Elkhart, Fulton, Allen, Huntington, LaGrange, Kosciusko, Noble, Marshall, Wabash, St. Joseph, Wells or Whitley Counties.
See current membership details

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Reviews (3)

Very Friendly And Helpful

My Fiancee and I have been a customer of thiers for over 10 years. They have always been very friendly and helpful every time we have gone there. When I bring my children with me they go out of their way to give my children suckers or ballons which makes a very positive impact on thier day. They also have a area for kids to play at while thy are there. I had noticed also there is a section that has two computers with internet access for customers along with free coffee. I have never been to a credit union or bank that has so many free features in the building offered to it's customers.

I have had help when i was mischarged by our phone company duplicate times and the problem was fixed within a very short preiod of time and the money was reimburssed without any red tape. I had also had a mix up with a deposit which did result in getting fees charged to my account but they reversed those charges. This is the best credit union in my opinion. I would never go anywhere else and would recommend them to all I know.

Unhappy Customer

Posted by: Jaspbrown | Jun 12, 2017

I have unfairly received a $32 courtesy fee and Interra has refused to waive this fee. I have two linked accounts and was told they would cover one another in the event of an overdraft. This did not happen and I was told I didn't sign the appropriate form for this. Interra proceeded to tell me they had no proof it was their error and that I was under the impression I had this coverage in place. They kept $32 of my money, my word meant nothing to them, and apparently neither did my business. What did matter to Interra was keeping $32 of my money. I now bank elsewhere and will be closing both accounts tomorrow.

One star was given due to the fact zero stars was not an option.

Gotten Too Big ...No Longer The Friendly Hometown Credit Union

Posted by: MLH | Jan 27, 2016

I have been banking with Interest for over 20 years. They used to be a friendly Hometown institution that resembled the small bank I used while growing up. But as they have grown they seem to have forgotten the people who made them what they are. Today its about policies and excessive fees and you can no longer go in and talk to someone who has the power to act they apparently all hide on the upper floors of the office building. I made a $9 error and ended up losing over $100. I don't even make that much in a week sometimes. I simply asked for a little help but I guess that was too hard for them to understand. I kept getting the same script repeated back at me...guess if you stay on script your OK if you get off they just can't follow.


Health Grade Components

NCUA #82794
Year Chartered1932
Primary Regulator
Profit Margin
Return on Assets - YTD0.63%
Return on Equity - YTD6.18%
Annual Interest Income$16.8MM
Assets and Liabilities
AssetsQ2 2017vs Q2 2016$960.1MM$862.4MM
LoansQ2 2017vs Q2 2016$797.2MM$666.8MM
DepositsQ2 2017vs Q2 2016$848.2MM$761.3MM
Equity CapitalQ2 2017vs Q2 2016$97.9MM$92.4MM
Loan Loss AllowanceQ2 2017vs Q2 2016$4.9MM$4.1MM
Unbacked Noncurrent LoansQ2 2017vs Q2 2016$3.0MM$2.7MM
Real Estate OwnedQ2 2017vs Q2 2016$0$0
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Interra Credit Union Savings Account Rates

0.25%--HSA Checking
0.10%--Sign & Save Savings
0.10%--Christmas Club
0.10%--Kids Club
0.10%--HSA Savings
0.10%--IRA Savings
0.05%--Member Share Savings
0.05%--Share Savings

Interra Credit Union Money Market Rates

0.25%*$100k*-Money Market Share Account
OTHER TIERS: 0.10% $1k - $20k | 0.15% $20k - $100k

Interra Credit Union Checking Account Rates

2.00%*-$10kMy Rewards Checking
OTHER TIERS: 0.30% $10k+
0.01%--Regular Checking

Interra Credit Union CD Rates

1.74%$500-60 Month CD
1.74%$500-60 Month HSA
1.51%$100k-23 Month Jumbo CD Special
1.51%$100k-23 Month Jumbo HSA Special
1.47%$100k-11 Month Jumbo CD Special
1.47%$100k-11 Month Jumbo HSA CD Special
1.27%$10k-23 Month CD Special
1.27%$10k-23 Month HSA Special
1.24%$500-48 Month CD
1.24%$500-48 Month HSA
1.17%$1k-11 Month CD Special
1.17%$1k-11 Month HSA CD Special
1.00%$500-36 Month CD
1.00%$500-36 Month HSA
0.50%$500-24 Month CD
0.50%$500-24 Month HSA
0.40%$500-18 Month CD
0.40%$500-18 Month HSA
0.30%$500-12 Month CD
0.30%$500-12 Month HSA
0.25%$100-12 Month Smart Saver
0.20%$500-6 Month CD
0.20%$500-6 Month HSA
0.10%$500-3 Month CD
0.10%$500-3 Month HSA
0.05%$500-1 Month CD
0.05%$500-1 Month HSA

Interra Credit Union IRA Rates

1.74%$500-60 Month IRA
1.51%$100k-23 Month Jumbo IRA Special
1.47%$100k-11 Month Jumbo IRA Special
1.27%$10k-23 Month IRA Special
1.24%$500-48 Month IRA
1.17%$1k-11 Month IRA Special
1.00%$500-36 Month IRA
0.50%$500-24 Month IRA
0.40%$500-18 Month IRA
0.30%$500-12 Month IRA
0.20%$500-6 Month IRA
0.10%$500-3 Month IRA
0.05%$500-1 Month IRA